Larson Technical Services: Voice Technology Consulting

Exercise 9.5

Discuss the similarities and differences between application-directed user-directed dialogs.

A. Compare the flows of an application-directed dialog (Figure 8.8) with the flow of a user-directed dialog (Figure 9.2). What are the principle differences?

In the application-directed dialog, the user answers questions. In the user-directed dialog, the user speaks commands.

B. Revise Figure 9.2 from a user-directed dialog to an application-directed dialog. What are the principle differences between the dialog document of Figure 9.2 and the application-directed dialog?

The application-directed version of the user-directed dialog is similar to that in Figure 8.8.

In the application-directed dialog, the user answers questions. In the user-directed dialog, the user speaks commands.

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