Larson Technical Services: Voice Technology Consulting

• Introduction
• Why Develop Speech Applications for the Telephone?
• How Speech Applications Work
• Technologies for Speech Applications
• Creating Speech Applications
• Introduction to VoiceXML
• Make the Computer Talk
• Make the Computer Listen
• Application-Directed Styles and Dialog Documents
• User-Directed Styles and Dialog Documents
• Mixed-Initiative Dialogs
• Testing—Tuning and Monitoring
• Development Tools and Reusability
• Multimedia Dialogs
• Appendix A: Ajax Fast Foods Case Study
• Appendix B: The W3C Speech Interface Framework
• References
• Glossary of Terms
• Index

NOTE: Each chapter ends with key concepts, exercises and projects.

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